“Each year, this award is bestowed upon a company that has demonstrated organizational excellence for strategic customer management,” said SAMA President and CEO Bernard Quancard. “We are very impressed with Hilton Worldwide’s accomplishments and the documented evidence that their strategic accounts organization has integrated many of the key elements of a world-class SAM organization. ”
The Strategic Account Management Association (SAMA) has selected Hilton Worldwide, a leading global hospitality company, to receive the 2013 Strategic Account Management Program of the Year award. The award was publicly given to Hilton Worldwide at the SAMA Annual Conference in Hollywood, FL on Wednesday, May 22, 2013.
Hilton Worldwide is being recognized for building strategic impact through superior relationship management, most specifically in the following areas:
“Hilton Worldwide is honored to receive the prestigious SAMA Program of the Year Award,” said Vice President, Global Strategic Account Management Denise Lodrige-Kover. “The outstanding results Hilton Worldwide and our customers are enjoying is a result of building trusted advisor relationships, focus on business objectives, strong executive engagement, and a commitment to mutual growth. We are extremely proud of our talented SAM team members who have applied SAM principles to drive outstanding business results. That, along with the superb executive support we receive, has enabled Hilton Worldwide to mature its program into one of excellence that has become embedded into our global culture.”