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Founded in 1964 and with over 3,000 current members, SAMA attracts the strategic customer management profession’s most influential decision-makers. Over the past 43 years, the association has earned the reputation of being the SAM profession’s knowledge leader, providing members with the high quality resources, training and networking opportunities needed to succeed. We invite you to read the information below and explore our Web site to learn how SAMA’s many products and services can help you exceed your goals as a SAM professional.
 
Mission Statement
The Strategic Account Management Association (SAMA) is a knowledge-sharing organization devoted to developing, promoting and advancing the concept of customer supplier collaboration through communities of practice. SAMA is dedicated to the professional development of the individuals and companies involved in the process of managing national, global and strategic customer relationships, and to enabling members to create greater customer value and achieve competitive advantage accordingly.
 

Products and Services
SAMA is the strategic account management profession’s leading source of comprehensive trend and research information. The association provides its members with the training, knowledge and networking opportunities required to successfully manage strategic account programs.

Conferences / Meetings: SAMA’s conferences and seminars provide strategic customer management professionals with unique and valuable training opportunities. Please visit the Meetings page for detailed information on these and other SAMA events.

  • The Annual Conference, held each May, is the association’s signature event, bringing together over 1,000 SAMs to share best practices, learn new tools and network with peers.

  • The Pan-European Conference is customized to meet the unique needs of strategic / global account management professionals working in the diverse European cultural environment.

  • SAMA University offers skill-building workshops in an interactive learning environment, taught by some of the best trainers and consultants in the world. They will deliver practical information and provide tools that you can use immediately to improve your program as well as your personal skills.

  • The Annual Executive Leadership Symposium is designed to provide a unique forum for leaders of strategic account programs to discuss common issues, share experiences, debate controversial problems and develop capabilities to improve their own effectiveness. This event is restricted to genuine peers—executives with general management responsibility for key customer initiatives and overall corporate strategy.
Knowledge Resources: To provide members with the high quality and cutting-edge information they need, SAMAs Department of Member Services is constantly scanning the global SAM landscape and making findings available to members. The association’s online library is available 24 hours a day, containing all past issues of Velocity™, Focus: Europe, Focus: Teams, Focus: Account Manager, Research Briefs, Best Practices, Case Studies and much more. Please visit the Knowledge Resources pages for details on these and other SAMA educational offerings.

Networking Opportunities: SAMA understands the importance of building a strong peer network to share ideas, challenges and solutions. All educational events therefore provide attendees with many networking opportunities.

SAMA has a tremendous amount to offer SAMs and GAMs, but don’t just take our word for it. Listen to what a SAMA member has to say about the association:

 
 
 
 
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Strategic Account Management Association
33 N. LaSalle St., Suite 3700
Chicago, IL 60602
Phone: 312-251-3131 Fax: 312-251-3132
 
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