The authors advocate sharing with your customers the knowledge, insights and expertise that exists throughout your organization to create value for both your customer and your organization.
Author(s): By Rosemary Heneghan Director, International Sales Organization, IBM, and Ron Davis EVP, Global Customer Management, Zurich Insurance
Publication Date: 9/17/2016
Resource Type: Velocity Magazine
Price: Non-Member - $10.00 | Individual Member - $0.00 | Corporate Member - $0.00