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Collaboration Management at the Enterprise Level (ALSTOM CASE)
Author: Michael Salone, Alstom University; Dominique Turcq, Boostzone Institute
Presentation Handout | April 6, 2011
Connecting individuals across an enterprise for purposes of collaboration requires not only a technology strategy but a change management strategy, as well. Using next-generation Internet-based communications tools, Alstom University designed and implemented a programme for generating collaborative intelligence company-wide. The barriers to such an implementation are very high, but the benefits of enhanced connectivity can increase corporate performance and strengthen strategic/key account leadership and teams. Learn how to: * The definition of collaborative intelligence * Strategy for creating enterprise collaboration * Change management objectives, issues and challenges * Alstom?s implementation for account management impact and performance * The impact to date on strategic accounts
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