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Cushman & Wakefield: the Changing Nature of Governance and Outsourcing
Author: Barbara Desmond, Cushman & Wakefield; Bruce Ficke, Cushman & Wakefield
Presentation Handout | April 25, 2010
With outsourcing and expansion of strategic account management programs, SAMs are taking on more responsibility for functions previously performed by the customer. Developing governance models that specifically address the management of the partnership are becoming critical. You will learn: * Why solid governance practices are the key to achieving success, managing client expectations and driving efficiencies * How to map out the stakeholders * How to co-create and endorse an effective governance program with your client * How to use governance to grow and expand your relationship
Available to SAMA members only
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