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Introduction to Optimizing Sales Force & Support Resource Coverage for Strategic Customers
Author: Mike Moorman, ZS Associates
Presentation Handout | May 15, 2011
This session takes a holistic view of the entire sales organization and provides insight into the leading approaches for optimizing strategic accounts programs and support resource sizing, allocation and deployment for maximum performance impact. Leading concepts and frameworks will be shared in conjunction with practical case examples and self-assessment exercises. Learn how to: * Approach account segmentation and selection of strategic accounts for purposes of coverage optimization * Define critical selling and service activities, effort requirements and profit impact * Optimize sales and service force size and allocation * Leverage the sales process to ensure the right resources on the right opportunities at the right time
Available to SAMA members only
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