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The Global Account Manager Career Path: a Framework for Driving Global Client Leadership (Arcadis)
Author: Mark Fenner, Arcadis
Presentation Handout | May 15, 2011
At Arcadis, the ambition of creating a global account manager career track was to drive global leadership by standardizing and professionalizing the entire GAM program across 11 geographic operating businesses and 4 global business lines. Hear the lessons learned and the resulting framework for developing and implementing a global career track for GAMs in a highly matrixed organization. Learn how to: * Solicit executive board support and approval and reach consensus across multiple operating businesses and business lines * Create a career ladder and clearly defined GAM positions at multiple levels * Develop and use core competencies for selection and development of GAMs * Design and effectively use a standardized GAM performance plan and incentive compensation program across multiple operating businesses
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