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Quick Takes
Author:
Velocity Magazine | May 15, 2011
This regular column includes reviews of timely, relevant articles in the strategic account management arena:
- "Eight ways to wring more value from your customer relationship management system," Selling Power CRM Newsletter, July 6, 2009, www.sellingpower.com.
- "Goals worth pursuing," Miller Heiman Inc.
- Jean-Louis Barsoux and Jean-Francois Manzoni, "Are your subordinates setting you up to fail?" MIT Sloan Management Review, Summer 2009, http://sloanreview.mit.edu.
- Sheila Bonini, David Court and Alberto Marchi, "Rebuilding corporate reputations," McKinsey Quarterly, June 2009, www.mckinseyquarterly.com.
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