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Velocity Magazine Article
Artificial Intelligence In Strategic Account Management: Applications, Benefits, & Risks
Artificial intelligence (AI) is fundamentally changing some of the practices of managing strategic customers. Following previous articles on high-performing strategic account managers (SAMs), the a... read more
Artificial intelligence (AI) is fundamentally changing some of the practices of managing strategic customers. Following previous articles on high-performing strategic account managers (SAMs), the authors provide an overview of how SAMs can use AI, outlining the benefits and risks. read less
Author(s):Javier Marcos, Professor of Strategic Sales Management and Negotiation, Cranfield School of Management (UK), Director Key Account Management Forum; Andy Hough, Lecturer, Sales Leadership & Performance Cranfield School of Management (UK); Dayle Childs, Senior Lecturer in Sales & Digital Marketing, Bournemouth UniversityPublication Date: Sept. 28, 2023Price: Non-Member - 10.00 | Individual-Member - 0.00 | Corporate-Member - 0.00
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